Terms & Conditions

Master Builders WA

Student Handbook

We hope that your training will be enjoyable and provide you with the desired competencies. Please let us know if you experience any difficulties during your course, so that we can assist you with your learning journey.

You will find our Terms and Conditions detailed below on this page and for further information relating to these and our policies, please refer to the Student Handbook provided on the link below: Click here for link to Master Builders WA Student Handbook

Please read our Terms and Conditions carefully and if you have any questions, please don’t hesitate to contact our Training Team.
Phone:  (08) 9476 9800 Facsimile: (08) 9476 9801

Email:    training@mbawa.com



Welcome to the training website of Master Builders Association of WA (RTO Code 5101). For the purpose of Terms and Conditions content, Master Builders Association of WA hereafter referred to as MBAWA. You must read and accept these Terms and Conditions before enrolling in an online course with MBAWA.

Your access to the MBAWA website is conditional on your acceptance and compliance with the terms, conditions, privacy notice and student declaration and disclaimers contained in this document and your use of the MBAWA website constitutes your agreement to the Terms and Conditions.

MBAWA believes the information in this site is correct and it has reasonable grounds for any opinion, statement or recommendation found within. MBAWA will endeavour to update the information in this site as soon as practicable after any changes. However, as information can change without notice, it does not guarantee the accuracy of the information. You should seek legal or other professional advice before acting or relying on any of the material on the MBAWA website.


Enrolment Form and Payment

To start an online course, you must complete the course Payment Section and Enrolment Form and provide payment to MBAWA. You will receive confirmation of your course enrolment and your course login details via email, therefore you must provide a valid email address.

Accurate Representation of Self

You agree not to impersonate or represent any other person than the person on the Enrolment Form. All course assessments must be completed by the enrolled customer, the person whose name is to appear on the Certificate or Statement of Attainment.

It is a criminal offence to:-
• make false or misleading representations that you are another person or character
• alter or modify a Certificate or a Nationally Recognised Statement of Attainment
...and can give rise to civil liability.

Username and Password

The username and password will only be issued to the course participant nominated on the Enrolment Form. Under no circumstances can another person activate or use the username and password.


Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How we disclose your personal information

We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

How the NCVER and other bodies handle your personal information

The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.

The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:
• administration of VET, including program administration, regulation, monitoring and evaluation
• facilitation of statistics and research relating to education, including surveys and data linkage
• understanding how the VET market operates, for policy, workforce planning and consumer information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.

The NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy

If you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.

DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice


You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.

Contact information

At any time, you may contact Master Builders Association of WA to:
• request access to your personal information
• correct your personal information
• make a complaint about how your personal information has been handled
• ask a question about this Privacy Notice

Master Builders Association of WA (RTO Code: 5101)
Phone: (08) 9476 9800
Email: training@mbawa.com

Privacy Policy available in the Student Handbook on the Master Builders WA website.


Course information is provided on the following basis.
You agree that MBAWA will provide the course, including access to the website on the following basis:

  • To use the MBAWA website you will need to access the internet, including related equipment, and software.
  • MBAWA is not responsible for any problems caused to or by your equipment, including any virus or related problems with your use of the MBAWA websites. You are responsible for any connecting or accessing fees, and for installing, maintaining, and operating your own equipment.
  • MBAWA makes no warranties or interpretations that the website(s) contents and course information will meet your requirements.

You acknowledge and agree that all of the intellectual property rights in the MBAWA website are owned by MBAWA. Any unauthorised copying, reproduction, communication or translation of the MBAWA website may infringe MBAWA intellectual property rights and may result in liability.

Links from MBAWA websites to other websites should not be construed as an endorsement, approval or recommendation by MBAWA of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites.


The MBAWA website and all material within, are provided on an as is basis without any warranties of any kind. Except as provided by the prescribed terms, all warranties either express or implied by law, in any way relating to the website or its materials, are excluded. In addition MBAWA does not
warrant that the website will operate error free or that this website and its servers are free of computer viruses and other harmful goods. If you experience any damage or liability through the use of the MBAWA website or the materials therein, MBAWA will not be responsible for the costs relating
to repair, servicing or any other associated costs.


You indemnify, defend and hold harmless, MBAWA and its directors, agents & employees, with respect to any claim, demand, cause of action, liability, loss, damage, expense (including legal fees) and cost incurred by you or a third party as a result of any error in any information, opinion or
recommendation in this site.